TIMD - Telecaller cum Office Admin

Telecaller cum Office Admin

We seek a highly motivated and organized individual to join our team as a Telecaller cum Office Admin and Client Service representative. The candidate will handle day-to-day office operations, manage clients, and make calls to prospective clients to provide exceptional customer service.

Qualification: Graduate (Bachelor’s Degree), a minimum of 1 year of experience in customer service or office administration with telesales or Inside Sales

Job Description

• Making outbound calls to prospective clients, and explaining products and services for generating appointments.

• Generate leads/prospects over the phone

• Ability to develop & maintain positive working relationships with the client

• Telecaller will be responsible for acquiring new clients, Identifying business opportunities, facilitating the creation of solutions for clients, account management, and revenue collection.

• Manage all aspects of office administration including but not limited to scheduling appointments, maintaining files, ordering office supplies, and ensuring a clean and organized office environment.

• Respond to client inquiries via phone, email, or in person in a professional and courteous manner.

• Provide exceptional customer service and ensure clients receive timely and accurate information about company products and services.

• Work collaboratively with other team members to ensure efficient and effective delivery of services.

• Assist in preparing reports, presentations, and other administrative duties as required.

• Excellent communication skills and attention to detail.

• Strong organizational and time management skills.

• Proficient in MS Office and other computer applications.

• Ability to work independently as well as in a team environment.

• Must be able to multitask and prioritize tasks effectively.

If you have any further questions, feel free to ask at cvs@timdtech.com or call +917450032124